At SHIRLYN.CO®, your safety and satisfaction are our top priorities. During busy seasons, we are dedicated to offering you a smooth and enjoyable shopping experience.
Processing Time
Processing time is the period from when we receive your order to when it is dispatched. After receiving your order, we conduct thorough Quality Control Checks to ensure high standards. This includes:
- Material quality
- Zippers
- Seams
- Embellishments
- Motifs
- Interiors and linings
Factors affecting processing time include:
- Item complexity and design
- Stock availability
- Seasonal timing and national holidays
- Unexpected events like COVID-19
- Order size
Items marked with "SHIRLYN EXPRESS - Ship from USA" will be shipped from our U.S. warehouse. If unavailable in the U.S., they will be dispatched from an international warehouse.
Shipping Destinations
SHIRLYN.CO ships to the following locations:
- All U.S. locations
- U.S. territories and P.O. Boxes
- U.S. Military bases (APO/FPO)
- Puerto Rico, Guam, and U.S. Virgin Islands
We do not offer international shipping outside the United States at this time.
Order Processing and Delivery
Once payment is processed, our warehouse requires 1-3 days to handle your order. You will receive an email notification upon shipment. Delivery times may vary due to factors like flight arrangements and weather conditions. For precise delivery dates, please check your tracking information. If your package hasn't arrived or tracking shows delivery but you haven't received it, contact Customer Service at support@shirlyn.group within 30 days. For other order-related inquiries, reach out within 90 days.
Thank You for Your Patience
We apologize for any delays and thank you for your understanding. We are constantly improving our shipping services and appreciate your support and patience.