Privacy Policy

Privacy Policy

Effective Date: May 21, 2025

Welcome to SHIRLYN.CO, operated by SHIRLYN TECH (Business Registration No: JR0174542-K), a legally registered business in Malaysia. This Privacy Policy is designed to help you understand how we collect, use, and protect your personal information when you access www.shirlyn.co — whether you're browsing, purchasing, registering, or engaging with our services.

By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue the use of our services.

1. About SHIRLYN.CO

SHIRLYN.CO is a curated fashion and lifestyle e-commerce platform managed by SHIRLYN TECH. While we do not manufacture the products sold, we curate every item in collaboration with trusted suppliers primarily in the United States and China. Our team handles product selection, photography, content creation, branding, and digital marketing. Fulfillment, shipping, and returns are managed by our global logistics partners.

Registered Business Address:
Oasis Square, Level 8, Unut 786
Oasis Wing, Brunsfield Oasis Tower 3
No.2 Jalan PJU 1A/7A, Ara Damansara
47301 Petaling Jaya, Selangor, Malaysia

2. Types of Information We Collect

We collect the following types of data to provide a better experience and fulfill our obligations:

A. Personal Information
Provided voluntarily by you, including:

• Full Name

• Email Address

• Phone Number

• Billing & Shipping Addresses

• Payment information (processed via secure third-party platforms)

B. Automatically Collected Information
Collected when you browse our site:

• IP Address

• Browser type and version

• Device identifiers

• Approximate location

• Pages viewed, time spent, clicks

• Referrer URLs

• Cookies and tracking data (e.g., Google Analytics)

C. Transactional Data
Includes:

• Order details

• Items purchased

• Communication records with customer service

3. How We Use Your Information

We use your data to:

• Process and fulfill your orders

• Provide customer support and handle disputes

• Confirm identity where necessary

• Send updates, promotions, and service communications (only with your consent)

• Personalize your experience on our site

• Detect fraud and protect our systems

• Fulfill legal and regulatory requirements

4. Sharing and Disclosure of Information

We never sell your data. We may share your information only with:

A. Business Partners & Fulfillment Providers
For order handling and delivery.

B. Payment Processors
Secure services like Stripe or PayPal manage your payments; we never store card data.

C. Third-party Service Providers
Marketing, analytics, email delivery, and security support services.

D. Legal Authorities
If required by law or to protect our rights.

5. International Data Transfers

Your information may be transferred and processed in countries including Malaysia, the United States, and China. We implement appropriate safeguards to ensure your data is protected across borders.

6. Cookies and Tracking Technologies

Cookies help us:

• Keep you signed in

• Save preferences

• Measure site performance

• Personalize ads and content

• Analyze traffic

You can manage cookies through your browser settings, but some features may not function properly if disabled.

7. Data Retention and Storage

We keep your data for as long as needed to:

• Fulfill your purchases

• Maintain your account

• Comply with legal and tax requirements

• Resolve disputes

When no longer needed, your data is securely deleted or anonymized.

8. How We Protect Your Data

We implement industry-standard security practices, including:

• SSL encryption

• Secure servers and restricted access

• Firewalls and antivirus tools

• Employee training on data protection

While no system is 100% secure, we strive to safeguard your data with diligence.

9. Your Rights and Choices

Depending on your country, you may have the right to:

• Access your data

• Correct or update personal information

• Delete your data

• Withdraw consent for marketing

• Restrict certain processing

To exercise your rights, contact us at privacy@shirlyn.co. We respond within reasonable timeframes.

10. Children’s Privacy

We do not knowingly collect data from children under 13 (or the minimum age in your jurisdiction). If we discover such data has been submitted without parental consent, it will be deleted immediately.

11. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

12. Updates to This Policy

This policy may be updated periodically. The latest version will always be available on this page, with the revised effective date. Continued use of our services constitutes acceptance of any changes.

13. Contact Us

If you have any questions or concerns about this policy or your data, contact us:

Email: privacy@shirlyn.co

Mailing Address:
Oasis Square, Level 8, Unut 786
Oasis Wing, Brunsfield Oasis Tower 3
No.2 Jalan PJU 1A/7A, Ara Damansara
47301 Petaling Jaya, Selangor, Malaysia